Due to the state-specific regulatory environment of medical marijuana programs and physician licensing, at present time we are only able to offer MyMedicine services to Ohio residents. We hope to expand to more states in the near future.

Under Ohio law, qualifying medical conditions include all of the following:

AIDS, amyotrophic lateral sclerosis, Alzheimer’s disease, cachexia, cancer, chronic traumatic encephalopathy, Crohn’s disease, epilepsy or another seizure disorder, fibromyalgia, glaucoma, hepatitis C, Huntington’s disease, inflammatory bowel disease, multiple sclerosis, pain that is either chronic and severe or intractable, Parkinson’s disease, positive status for HIV, post-traumatic stress disorder, sickle cell anemia, Spasticity, spinal cord disease or injury, terminal illness, Tourette syndrome, traumatic brain injury, and ulcerative colitis.

As of February 2021, the State Medical Board of Ohio determined the following conditions are considered covered by a qualifying condition: arthritis, chronic migraines, and complex regional pain syndrome.

Of course. Email support@mymedicinellc.com or leave a message at 614.423.6949 with any questions. 

Please let us know if you have not heard back within 48 hours.

Absolutely. If your physician or specialist would like to discuss any patient care matter, our doctors and pharmacists will gladly accommodate.

The Ohio Division of Cannabis Control oversees the Medical Marijuana Control Program. Below is a link to Patient & Caregiver resources:

https://medicalmarijuana.ohio.gov/patients-caregivers

1. Telemedicine - The implementation of telemedicine for medical marijuana patients in Ohio has lowered the cost of offering physician services. Without the overhead of maintaining offices, savings are passed to our patients.

2. Value for Service - After receiving a medical marijuana card, dispensary staff guide patients through product selection. Our cannabis physicians confirm a qualifying condition, but do not provide an initial diagnosis. At MyMedicine, we believe that the service we provide is appropriately priced based on this care model.

MyMedicine physicians are knowledgable about Ohio's medical marijuana market and provide an overview of cannabis medicine, the program, and available products.

MyMedicine offers a quick and easy process to schedule your evaluation for an Ohio medical marijuana card.

1. Request an electronic intake form from our home page. Upon completion and review of your form, a booking link will be provided by email.

2. Select a day and time for your evaluation through the MyMedicine website. Billing information must be entered, but your credit card will only be charged upon appointment confirmation.

3. At your scheduled time, click the appointment link to initiate a telemedicine evaluation.

Before an Ohio medical marijuana card can be activated, MyMedicine must confirm a diagnosis of a qualifying condition.

Medical records can be provided to MyMedicine is one of three ways:

1. Upload documentation on the MyMD electronic intake form (BEST)
2. Email a copy of your record to support@mymedicinellc.com
3. Have your physician's office fax your record to 833.563.2270 

An image of the record should include your name, diagnosis, date, and the originating physician or institution. Patient portal images, pdf attachments, and scanned documents are all acceptable. 

Many diagnosis may fall within the umbrella of a qualifying condition. Our office staff will review upon submission and inform you prior to the appointment if there are any issues with the medical record.

Renewal patients new to MyMedicine must also upload their medical record. Medical records are not accessible between card companies or physicians. The Medical Board requires all offices to keep records on file in a HIPAA-compliant manner for three years.

Should you have any questions regarding medical record qualification or upload, please email support@mymedicinellc.com or call 614.423.6949.

An image of your government-issued ID is necessary during the intake process to ensure proper registration.

1. The accuracy of the information electronically submitted to the state must match the physical ID. If not, you will not be able to be pulled up in the registry at the dispensary for entry.
2. The address entered into the registry is based upon the address listed on your ID, not where you may reside at present time.
3. A US passport, Driver's License, or Identification Card are acceptable.
4. Out-of-state ID's must be accompanied by proof of residence in Ohio such as current utility bills or bank statements.

Patients registered with Veteran or Indigent Status may receive a discount on products at dispensaries. In order for your medical marijuana card to indicate this status, documentation must be provided to the state.

You are able to submit this documentation separately after your evaluation. Please be aware that if either of these special status are selected, the state must first approve your documentation. The process may take up to 7 days.

Each medical marijuana patient is allowed (2) Caregivers to make purchases on their behalf. If you would like to assign a caregiver to your account, complete the required information on the MyMD intake form. Please be aware that if caregivers are selected, the state must complete a background check before the Caregiver Card can be activated. The process may take up to 7 days.

During an evaluation, MyMedicine physicians ask and document answers to a few state-required questions regarding medical marijuana. These questions will relate to your medical history.

New patients receive an introduction on medical marijuana therapy, the products types available, and an overview of the Ohio Medical Marijuana Control Program.

Renewal patients receive an assessment of medical marijuana effectiveness and discuss any changes with their qualifying condition.

MyMedicine evaluations are available by telemedicine only. A link to enter the telemedicine appointment will be sent by email upon booking.

Telemedicine allows for interactive communication with a MyMedicine physician through a computer, tablet, or smartphone. In addition to reducing in-person contact through the COVID-19 pandemic, telemedicine lowers costs and increases access to medical services.

MyMedicine physicians can provide general medical advice if it falls within their area of expertise. They will use clinical judgement on when to refer you to your regular physician or specialist.

MyMedicine physicians are able to advise on cannabis-related questions as it relates to your medical condition and give suggested products and dosages. Specific product recommendations will typically be deferred to dispensary staff or MyMedicine pharmacists.

After your telemedicine appointment, MyMedicine completes your recommendation. An email will be sent by the State indicating your recommendation is active and you may complete the State acknowledgement to activate your card.

The telemedicine appointment allows MyMedicine to meet all state guidelines prior to issuing a recommendation for medical marijuana. Shortly after your appointment, your card is available for use and can be accessed in the Patient Registry.

When searching for Registry emails, make sure to check your “Junk” or “Spam” folder if you cannot find it in your main inbox.

Email support@mymedicinellc.com with any administrative and program-related questions.

Please send a follow up if you have not heard back within 48 hours. For therapy-related questions, our staff will determine the appropriate course of action and may require a MyMedicine pharmacist consultation.